Fares

Fares are separated into "Lowest" and "Flexi". The lower the price, the stricter the rules. The penalty depends on the time remaining before departure - the closer the date, the higher the penalty. For more information, please visit the link.

To find this, please go to the "Manage Your Booking" section in the mobile app or website. Then proceed to change the date or request a refund by clicking the appropriate buttons. Select the new flight and follow the instructions. The website or app will guide you to a page where you can review the terms for changing the date or requesting a refund.

A specific fee charged by the airport to the airline for servicing its flights (e.g., takeoff and landing fees, aviation security, use of terminal facilities, passenger and baggage check-in, etc.). The amount of these fees is determined by the individual airports, local authorities, or governments of the countries where the airport is located.

It is important to understand that when choosing the "Flexible" fare, there is no "penalty" for rebooking. This means that if the booking class remains the same as when the ticket was originally purchased, no additional payment will be required when changing the booking date. However, if the booking class differs, you will need to pay the difference between the classes, but no rebooking penalty will be charged.

In the price chart (in the top right corner when selecting dates).

You can find your fare and booking class on your electronic ticket, where it will be displayed as a single letter in the "Class" field. For more detailed information about the refund conditions for your specific fare, please visit the link.

Group booking requests are accepted by submitting an application for a group of 15 or more people for domestic flights and 10 or more people for international flights on the website. Special promotional offers do not apply to group bookings.

FlyArystan offers passengers a choice of two fare types: the special "Economy" fare and the standard "Flex" fare. According to the laws and regulations of the Republic of Kazakhstan, FlyArystan provides a 50% discount on the "Flex" fare for passengers aged 2 to 14 years.

As part of the "Komek" project, preferential conditions are offered for WWII veterans and passengers with Category 1 disabilities upon request. You can find more details here.