Online check-in opens 30 days before departure and closes 40 minutes before departure for domestic flights and 60 minutes for international flights. You can check in online via this website or FlyArystan mobile app only.
Сheck-in at the airport, including iJan terminals, is a paid service. And online check-in is always free of charge. Detailed information on check-in and boarding rules is here.
Save the planet! Help reduce paper waste! Use an electronic boarding pass (with a QR code) by saving it on your phone after completing free online check-in! Show the e-boarding pass on your smartphone screen to airport staff during security checks and to airline agents during boarding. Printing boarding passes via iJan terminals is a paid service. More details are here in the "Boarding Pass" tab.
Online check-in is available for all passengers except for:
- Passengers of charter flights;
- Passengers with extra seat;
- Passengers below 16 year old and travelling alone.
The following passengers may self-check-in online, but must collect their boarding pass only at the check-in desk 40 minutes (domestic flights) and 60 minutes (international flights) before check-in closing:
- Passengers with limited mobility or in need of special assistance;
- Passengers who have purchased the service for the transportation of animals
- Passengers who agree to provide their bank card at the check-in counter in accordance with the airline's anti-fraud procedures.
- Passengers who carry weapons and ammunition
Online check-in can be cancelled in “Manage My Booking” section on website or Mobile App no later than 40 minutes before departure time.
After online check-in cancellation ticket can be refunded or exchanged as per the Fare rules
If I have a baggage, can I follow directly to boarding with my E-boarding pass?
If you travel with baggage, you should check-in your bag at the baggage drop-off counter before check-in closure, no later than 60 minutes before flight departure.
I have checked-in online but I don't have opportunity to print out or save my E-boarding pass, what am I supposed to do?
If you have checked-in online, but you have no opportunity to save/print your boarding pass due to technical difficulties, in order to receive your boarding pass at the airport, you need to arrive at check-in counter before check-in closure − no later than 60 minutes before the flight departure. A passenger without a boarding pass will not be accepted for carriage and his/her ticket will be canceled.
During online check-in process system required payment for the service, is it correct?
During online check-in process seats are assigned randomly by system. If you wish to change the randomly assigned seat, additional payment should be provided depending on the chosen row.
