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Entry Requirements to Foreign Countries
Additional services
Ticket purchase (refund / re-booking / voucher)
Check-in
Traveling with children
Rules for the carriage of hand baggage - Piece Concept
Name/surname correction
iJan terminals
Change of flight status (delay/cancellation/schedule change)

iJan terminals

Is it possible to print a bag tag at the iJan terminals if I have not done online check-in yet?

No, you are required to check-in online first before printing a bag tag at the iJan terminals.

Is it possible to print a bag tag if I have already done online check-in but the airport check-in is already closed?

No, you have to follow the normal closing time for check-in in your bag. Check-in and baggage drop off closes 40 minutes before flight.

Do you plan to use iJan terminals for check-in for international routes?

No, for now iJan terminals will only be used for domestic flights.

What is the minimum weight for baggage check-in in iJan terminals?

The minimum weight is 1 kg. Less then 1 kg but more than 500 g will be charged for 1 kg.

Is it possible to weigh baggage again after the first overweight attempt?

Yes, you can weigh your baggage again to check the allowance.

Do you allow combining several bags in one booking at the iJan terminals?

Yes, you can check in several bags in one booking, but you will have to pay a surcharge for the extra kg according to the fare.

Is it possible to check-in online and print boarding pass with sport equipment?

Yes, but you must arrive 90 min prior to departure at the airport for a sport equipment check.

Do you allow online check-in for passengers with sport eqiupment?

Yes, the online check-in is open for passengers carrying sport equipment. However, you have to arrive to airport 90 min before departure.

Is it possible to check-in online with pets?

Yes, but passenger must arrive 90 min prior to departure for required documents check.

Is it possible to check-in online for the child?

Yes it is possible. A birth certificate may be required to be presented at the time of boarding for a child. If the child is traveling without their legal guardians or parents, an accompanying person must provide a power of attorney.

Is it possible to check-in online for infants?

Yes it is possible. A birth certificate may be required to be presented at the time of boarding for a child. If the child is traveling without their legal guardians or parents, an accompanying person must provide a power of attorney.

Is it possible to check in online for passengers with reduced mobility?

Yes, but your boarding pass can be printed only at the airport for required documents and wheelchair to be checked. The procedure depends on your wheelchair type.

Is it possible to check in online for passengers carrying a weapon?

Yes, but your boarding pass can be printed only at the airport for required documents to be checked.

Am I required to pay for iJan terminals as a blind passenger?

Yes, registration in the airport is charged.

Am I required to pay for iJan terminals as a deaf passenger?

Deaf passengers can check in online. However, you are required to pay for check in iJan terminals.

When does online check-in open?

Online check-in opens 30 days before departure.

When does online check-in close?

Online check-in closes 40 min before departure.

When does check-in at the airport open?

It opens 2 hours before departure.

What is the exact time of the airport check-in closure?

Check-in at the airport closes 40 min prior to scheduled departure time.

When does the boarding gate close?

Boarding gate closes 30 min prior to scheduled departure time.

If the flight is delayed what time the gate closes?

Gate will be closed 30 min before estimated departure time.

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