IMPORTANT INFORMATION

 

FlyArystan deeply regrets to confirm the occurrence of an emergency involving the airline's flight FS ______ on ___ ___________, 20__.

The safety and support of our passengers, crew, and their families remain our top priority.

 

For relatives and friends

  • • Hotline: For information, please contact us at: +7 727 244 55 52, 8 800 080 0440

  • • Support Centers: Our support centers are operational at the following address:

 

Official information

Updates will be posted on our official social media accounts:

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For any media inquiries, please contact our media relations team at: pr@flyarystan.com

 

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Travel information
Hand baggage
Baggage
Seat allocation
Electronic devices
Musical instruments' transportation
Check-in and boarding rules
Travel documents
Traveling with children and infants
Meal and onboard services
FlyAndFun: On-board entertainment system
Congratulations on board
Passenger behaviour rules
Delivery of parcels and documents
Cargo Services
Social responsibility
Important information

Situation with flights to the Middle East

On February 28, due to the closure of Iranian airspace and the unstable situation in the region, the following changes took place.

Passengers traveling on Aktau – Dubai – Aktau flights with departure dates up to and including March 17 may rebook their tickets free of charge or request a full refund at the place of purchase.

Passengers are advised to regularly check their flight status, as departure and arrival times may be subject to change.

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