IMPORTANT INFORMATION
FlyArystan deeply regrets to confirm the occurrence of an emergency involving the airline's flight FS ______ on ___ ___________, 20__.
The safety and support of our passengers, crew, and their families remain our top priority.
For relatives and friends
• Hotline: For information, please contact us at: +7 727 244 55 52, 8 800 080 0440
• Support Centers: Our support centers are operational at the following address:
Official information
Updates will be posted on our official social media accounts:
For any media inquiries, please contact our media relations team at: pr@flyarystan.com
Shymkent
Planning a trip from Western Kazakhstan to the south? FlyArystan offers affordable, direct flights between Atyrau and Shymkent on modern Airbus A320 aircraft — up to 5-6 times a week. One-way fares start from 25,000 KZT ($47). Tickets are available for travel until August 31, 2026. Book early to get the best prices!
You can easily buy your airline ticket online in just a few steps:
Use the FlyArystan website booking form or download the FlyArystan App for the fastest booking experience.
Select: From — Atyrau, To — Shymkent, desired travel dates, and the number of passengers. Note: Even infants under 2 years old require a ticket (carried free of charge on an adult’s lap without a separate seat). See more details here.
Click "Buy ticket / Search" — you’ll see available flights and fare bundles. You can also purchase checked baggage, increase your hand baggage allowance, select a preferred seat, preorder meals, and request other special services separately. To find the best fare, use the “Price Calendar” button. Plans may change? Check out the Ozgert service — it allows you to change your travel dates without a penalty.
Choose the best option and proceed to payment. Don't forget to check in for your flight! Please make sure to read the check-in and boarding rules carefully.
Shymkent International Airport (CIT) is located approximately 12 km from the city center. You can reach the center by bus (routes №12, 93, and others) for 70 tenge when paying online or with the "Tolem" transport card, or by taxi — from 1500 to 3000 tenge.
FlyArystan is a Kazakhstan’s low-cost carrier that is a 100% subsidiary of Air Astana Group. It commenced operations in May 2019. In January 2025, FlyArystan switched to its own air operator certificate and began operating as a separate airline under the FS code. The airline operates an extensive route network using a modern fleet of Airbus A320 aircraft with bases in Almaty, Astana, and Aktau. FlyArystan's route network includes domestic and international flights, as well as charter routes. FlyArystan has been recognised three times as the best low-cost airline in Central Asia and the CIS at the Skytrax World Airline Awards in 2023, 2024, and 2025.
Find answers to frequently asked questions about documents, booking and payment, additional services, fares, check-in, flight status changes, and more — right here.