Important information | FlyArystan

IMPORTANT INFORMATION

FlyArystan deeply regrets to confirm the occurrence of an emergency involving the airline's flight FS ______ on ___ ___________, 20__.

The safety and support of our passengers, crew, and their families remain our top priority.

For relatives and friends

• Hotline: For information, please contact us at: +7 727 244 55 52, 8 800 080 0440
• Support Centers: Our support centers are operational at the following address:

Official information

Updates will be posted on our official social media accounts:

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For any media inquiries, please contact our media relations team at: pr@flyarystan.com

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Situation with flights to the Middle East

FlyArystan airline announces the cancellation of flights on the Aktau – Dubai – Aktau route until August 29, 2026 (inclusive) due to the unstable situation in the Middle East.

Passengers of the canceled flights are eligible for a full refund of their tickets with no penalties at the point of purchase.

Passengers who purchased tickets via the official FlyArystan website or mobile application can process their refund online. Those who purchased tickets through travel agencies or other sales channels are advised to contact their place of purchase.

Travel information

Situation with flights to the Middle East